How We Find the Customers That Lead to the Jobs You Want Most

Using our own research tool, we identify the local customer groups most likely to bring you the work you want. We learn what each group values and worries about, and study how competing companies promote themselves. Then we turn those findings into ads, pages, and follow-up that show each group why your company best fits their needs.

Book Your Growth Review

From local groups to stronger messages

Example research view

Your local service area

  1. Find the groupWho brings the work you want?
  2. Learn the decisionWhat do they value and worry about?
  3. Study the competitionWhat are others saying?

Concept illustration, not live research data

  1. 01Find the group
  2. 02Learn the decision
  3. 03Shape the message

How Saying the Same Thing to All Customers Raises Your Costs

Different customers choose the same service for very different reasons. One wants the work done fast. Another worries about disruption. A third needs someone to walk them through the options before moving ahead.

When they all see the same generic ad or page, too many never see what matters to them. You still pay to reach them. Fewer respond, and many who do are shopping on price. You end up paying more in ads for each job you win.

One message. Different priorities.

Example only

One generic ad or page

Quality work · Dependable service · Free estimates

  • Needs it done fastTiming unanswered
  • Worries about disruptionImpact unanswered
  • Needs options explainedGuidance missing

You pay to reach all three. The same message misses each.

Concept illustration, not client campaign data

Next, see how we find the groups that matter most and learn why they choose one company over another.

Who Should You Reach With Your Marketing Dollars?

This is where marketing agencies fail. They test different ads with different kinds of customers to see what sticks. Without first finding which groups can bring you the jobs you want and what matters to each, valuable groups go untested while others get a message that misses their needs. A campaign may work, but the agency is left guessing why.

Using our own tools, we identify and rank the customer groups in your service area most likely to bring you the work you want. We examine what each group values, worries about, and looks for in a company. Then we put the findings into a clear Local Customer Opportunity Report.

Years on the job teach you how to serve individual customers. This report gives you insights across customer groups that are hard to see one job at a time.

Local Customer Opportunity Report

Example report view

Built around your business

  • Work you want
  • Service area
  • Capacity

Groups to pursue first

Example layout

  1. 01Customer group AStrong fit for the work you want
  2. 02Customer group BDifferent concerns and buying reasons
  3. 03Customer group CIts own needs and buying reasons
    What matters to this group?Needs, values and concerns
    Why does this group choose?Reasons to hire a provider

Concept layout, not client findings or actual rankings

You see which groups to pursue first and what your marketing needs to say to get their attention.

How We Find More Ways to Win Your Best Customers’ Attention

Finding the right customer group is only the start. Our Deep Customer Insight Report examines one priority group through more than 150 questions. What do they need, fear, expect, and object to? What proof would help them choose one company over another?

We use those findings to create and test different messages for the same group. For example, a homeowner planning a major repair may want clear options, worry about disruption, or need to know how costs will be explained. Each concern gives us a different way to earn their attention and trust.

Example Local Customer Opportunity Report and Deep Customer Insight Report covers.

Research this deep once required a large-company budget. Our own tools make it affordable for a local service business.

What Are Your Competitors Missing About the Customers You Want?

Competitors often make similar promises. Even when they offer benefits customers value, they describe them in the same broad terms. To the customer, they all sound alike.

We learn precisely what your priority customer groups want, what concerns them, and what would make them trust one company over another. Then we examine the words your competitors use in their ads and on their websites.

We find the strongest truthful way to connect what your company delivers with what each group values. We answer their concerns and express your strengths in words that set you apart and give them a clearer reason to choose you.

Same service. Stronger reason to choose.

Example only

What many companies say

  • Quality work
  • Experienced technicians
  • Reliable service

What this customer worries about

Will I be charged for parts I don’t need?

A message that answers it

We’ll show you the exact part that failed. You’ll know the price. Be informed before you approve the work.

For a company that can deliver this experience.

Concept illustration. These are not actual competitor ads or client results.

Show the right customers you understand what matters to them better than your competitors do and can deliver what they need.

What Happens After We Find the Right Message for Each Priority Group?

We build each group’s message into ads, web pages, follow-up emails and texts, and educational content, depending on which strategies we agree to use at each stage. Each part speaks to what that group cares about, so the message stays consistent wherever they encounter your company.

The ad earns their attention. The page answers their concerns. Relevant reviews and examples of your work show you can deliver. Follow-up gives them new reasons to see you as the best choice for their needs.

One customer group. Four different reasons to choose.

Sample messages

One priority group

Families with young children and two cars

Messages built around what matters to this group

  1. 01 · Emergency access

    Is Your Garage Door Stuck Before the School Run?

    Our local emergency repair crew is on call 24/7.

  2. 02 · Child safety

    Little Hands. Heavy Garage Door.

    We check the safety sensors and auto-reverse, and fit pinch-resistant hardware.

  3. 03 · Quiet home

    Open the garage without waking the baby.

    Quiet openers and smoother rollers for attached garages.

  4. 04 · Local accountability

    Your neighbors know our work.

    See recent garage repairs and reviews from families in your neighborhood.

Concept messages for one customer group. Use only for a company that can deliver and substantiate each promise; not actual client ads or results.

That is how the research powers a marketing system that builds trust and pre-sells buyers before the first call.

Questions About the Research

1.Can you research more than one service or location?

Yes. The customers most valuable to one service or location may differ from those for another. We’ll agree on the services and areas to study before beginning the research.

2.How do you know which messages will work?

Research gives us stronger starting points, not guaranteed winning ads. When we run your marketing, we use those findings to create messages around what each group cares about. We test the messages in campaigns and use the results to improve the marketing.

3.Can we buy the research without hiring Amaze to run our marketing?

Yes. The research is available as a stand-alone service. During your Growth Review, we’ll agree on which services and customer groups to study and which reports you need.

Step 1 of 2

Book Your Growth Review

Stop Losing Leads, Jobs, and Staff Time. Fix What Matters Most First.

Amaze will identify the most efficient fixes to stop leads and jobs from slipping away and reduce wasted resources based on your current team, systems, and budget.

  1. Answer a few questions about your business.
  2. Choose an available time.
  3. Meet with Amaze for your Growth Review.

All fields are required unless marked optional.

We’ll send your booking confirmation and reminders here.

We’ll use your number for meeting reminders and to contact you about your inquiry.

Where are leads, jobs, or resources being lost?

Select every answer that applies.

Call (704) 931-3334Monday–Friday, 9 AM–7 PM Eastern Time